Client Name
Sahni Anubhav
Business
India's premier online venue marketplace
Country
US
Website
www.fabvenues.in
Description
Booking portal for venues - stay & event
Services
Property listing & Rental booking
Industries
Travel
Team
Backend - 2
Frontend - 1
UI/UX Design - 1
QA - 1
PM - 1
Tech Architect - 1
About
Fabvenues Your One-Stop Venue
Rental Marketplace!
Fabvenues is an online venue rental marketplace. It serves as a single platform where individuals and businesses can find, compare, and book venues for various purposes such as stays or events. Documented by this vacation rental management case study, FabVenues aims to simplify the venue booking process by offering a wide variety of venues across India, providing convenience and choice to users. Whether you are looking for a farmhouse, a marriage hall, or a space in a mall for business promotion, Fabvenues is the single destination where your search ends! Fabvenues helps connect users with their desired venues, making it easier to find the perfect space for their needs.
Here is a detailed vacation rental property management case study of FabVenue, the ultimate online venue rental marketplace for all your venue needs.
Fabvenues caters to hosts and travelers seeking venue rentals, and it serves as a convenient and efficient platform for hosts to showcase their venues and for travelers to discover, book, and enjoy a variety of venues.
Business Goal
Dream, Plan, Execute: FabVenues Makes It Happen
Establishing Fabvenues as a leading platform in the accommodation rental industry.
This property management case study reveals the mission of FabVenue: To revolutionize the way people discover and book venues for staying or event spaces. Finding the perfect venue is crucial for the success of any event, be it a corporate conference, a wedding reception, a social gathering, or a stay venue. That's why the platform Fabvenues connects event organizers with a diverse range of unique and extraordinary venues.
Foster a reliable and trustworthy environment for both hosts and travelers.
Enhance the overall experience of renting accommodations for both parties involved.
Provide a seamless and rewarding experience for hosts and travelers, and build a solid and engaged community for them.
Challenges/Developing Challenges
From obstacles to opportunities, Fabvenues shine through!
So far, the vacation rental management case study discusses the best parts, here comes the challenging faces. While Fabvenues has been established as a prominent platform in the venue booking industry, there are ongoing challenges to face and address while providing exceptional services to hosts and travelers.
Fabvenues offers a wide range of venues with varying amenities and specifications; maintaining consistency in terms of quality standards can be a complex task. To continuously work on implementing robust vetting processes to ensure that all listed venues meet the stringent criteria and provide a consistent level of service.
So far, the vacation rental management case study discusses the best parts, here comes the challenging faces. While Fabvenues has been established as a prominent platform in the venue booking industry, there are ongoing challenges to face and address while providing exceptional services to hosts and travelers.
Solution, Achievements
Fabvenues - Making Success, Moving Forward!
This property management marketplace case study streamlines and presents FabVenue's step-by-step achievements.
Fabvenues has achieved success in fostering a vibrant community of hosts and travelers
There is no mediation between the owner and the customer.
The creation of a comprehensive and user-friendly platform that streamlines the venue booking process. Through advanced search filters and a vast database of curated venues, it has become easier for businesses to find the perfect space that matches their specific requirements.
Businesses gain increased visibility and exposure to a wide range of potential hosts and travelers. This enhanced market reach leads to improved brand recognition and expanded business opportunities.
As the platform continues to innovate and evolve, every individual and business find the perfect venues for their events and stays while contributing positively to the communities and industries.
Design process
Discovery, Workflow
Fabvenues
Design Screens
Fabvenues
The working module of Fabvenues
In this part of the vacation rental management case study, we explain bit by bit of how FabVenue works. Read without skipping a beat to understand more.
HOW IT WORKS - ADMINS
Admin Dashboard 1
Fabvenues provides admins with a dedicated dashboard that serves as a centralized control panel. From here, admins can manage various aspects of the platform, including user accounts, venue listings, bookings, and overall platform settings.
User Management 2
Admins can manage user accounts on Fabvenues. This includes tasks such as user registration, user verification, and account moderation. Admins may also handle user inquiries, feedback, and support requests.
Venue Listings 3
Admins oversee the process of adding and managing venue listings on the platform. They ensure that each listing meets the platform's quality standards and guidelines. This involves reviewing and approving venue submissions, verifying details, and ensuring accurate and up-to-date information is displayed.
Booking Management 4
Admins are responsible for managing the booking process. They monitor and review booking requests made by users, ensuring the availability and accuracy of information. Admins also handle any modifications, cancellations, or disputes that may arise during the booking process.
Communication and Notifications 5
Admins facilitate communication between users and venue owners. They may handle inquiries, assist with negotiation processes, and resolve conflicts if necessary. Admins also ensure that users receive timely notifications and updates regarding their bookings, payments, and any changes to their reservations.
Platform Maintenance and Upgrades 6
Admins oversee the maintenance and improvement of the Fabvenues platform. This includes monitoring system performance, resolving technical issues, and implementing software updates and security patches. Admins continuously evaluate user feedback and industry trends to identify areas for improvement and implement new features or enhancements to enhance the user experience.
Compliance and Policies 7
Admins ensure that Fabvenues adheres to relevant laws, regulations, and policies. They monitor compliance with terms of service, privacy policies, and other legal requirements. Admins may also handle content moderation, ensuring that listings and user-generated content on the platform comply with community guidelines and standards.
HOW IT WORKS - HOSTS
Listing 1
The property owners, managers, and hosts list their property with all the details that they would like their travelers to know about it. Travelers get to see Property photos, property details, offerings like flowers & decor, snacks, food, and drinks (options), Room types, and tariffs that they can choose from, and information like payment terms, cancellation policy, check-in and check-out times, and other relevant details (All this information comes from the property listing by the host).
Booking 2
Travelers can connect directly with the host for inquiries about a property, price, booking dates, etc. using the 'Chat with Host' option. The Traveller can book the place directly by choosing dates (if the option chosen by the host is 'Instant Booking'), or the Traveller can request to book. The host can release an invoice for the stay and/or offerings to the traveler for making payment to book the place.
Payment from Traveller 3
Once the first part (in the case of a 2/3 part payment) is paid, the booking is confirmed, and the calendar automatically gets blocked for that date. The payment made by the traveler is held in a virtual account, and it gets transferred to the host account (the bank account that's updated on Fabvenues profile) (as per the policy that can be checked at the time of listing).
Reservation & calendar 4
If the calendar is synced with other calendars like Airbnb, Oyo, Makemytrip, etc. using the ICAL option, your calendar on other platforms also gets blocked.
Welcome the Traveller 5
You are all set to welcome the traveler to your place.
Cancellation 6
In case of cancellation of the reservation either by the traveler or the host, the respective cancellation policy holds.
HOW IT WORKS - TRAVELLER
Search and Discovery 1
Travellers begin by visiting the Fabvenues website or app and entering their event details, such as location, date, and event type. The platform then presents a curated list of venues that match their criteria.
Advanced Filtering 2
Fabvenues provides advanced search filters that allow travelers to refine their search based on specific preferences. They can filter by capacity, amenities, price range, and more, ensuring they find venues that meet their specific requirements.
Venue Profiles and Information 3
Travellers can explore detailed venue profiles that provide comprehensive information about each listing. This includes photos, descriptions, available amenities, capacity, pricing details, and any additional features or services offered by the venue.
Reviews and Ratings 4
Travellers can read reviews and ratings from previous guests who have booked and stayed at the venues. These reviews provide valuable insights and help travelers make informed decisions based on the experiences of others.
Communication with Hosts 5
Travellers can directly communicate with venue hosts through the Fabvenues platform. They can ask questions, discuss specific requirements, negotiate terms, and seek clarifications before making a booking decision.
Booking and Payment 6
Once travelers have selected their preferred venue, they can proceed with the booking process. Fabvenues offers a secure payment system that allows travelers to make payments online, ensuring a safe and convenient transaction.
Confirmation and Itinerary 7
After the booking is confirmed and payment is processed, travelers receive a booking confirmation along with an itinerary that includes details such as venue address, check-in and check-out times, and any other relevant information provided by the host.
Support and Assistance 8
Fabvenues provides customer support to assist travelers throughout their booking journey. If travelers have any questions or encounter any issues, they can reach out to the Fabvenues support team for prompt assistance and resolution.
Event/Stay Experience 9
Travellers have the opportunity to enjoy their event at the booked venue. Whether it's a conference, meeting, or any other gathering, they can make use of the venue's facilities and amenities to create a successful and memorable event.
Unique Features
Features Of Fabvenues
Here comes the interesting and exciting part of the vacation rental management case study - FabVenue's absolutely unique features:-
- Multiple Venues - one platform
- Flexible Search Option
- Search to Check-In: An End-to-End Transactional Platform
- Chat with venue owners
- Book and pay in up to 3 installments
- Single Login
- Early Bird Discount
- Last minute discount
- Cancellation policy
- Minimal document required
Tech Stack
Front End
HTML
CSS
BootStrap
Back End
Laravel
PHP
Database
phpmyadmin
IOS
Swift
Mobile
Kotiln
Android
Partners
AWS
Google Maps
RazorPay
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Results
Fabvenues - What does it revolve around?
So far, in this vacation rental management case study, we've explored the business needs and technical aspects of FabVenue. Now, let's see what the results are.
Fabvenues is a thriving platform that benefits users through convenience, expanded venue access, enhanced event and stay experiences, and networking opportunities. Simultaneously, it contributes to the growth of businesses, local economies, and the overall success of the company.
Fabvenues have enhanced growth for both hosts and travelers. It has been anticipated to stand out in the other rental marketplaces and be in a place that is more welcomed, utilized, and encouraged by hosts as well as travelers.
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